1. Introduction
Welcome to Pigeon AI Intelligent Answering Inc (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information when you use our website (pigeonaiintelligent.work) and AI-powered services.
By accessing or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
- Personal Information: Name, email address, phone number, company details, or other data provided when signing up for our services or contacting us.
- User Input Data: Any queries, text, or content submitted to our AI platform for processing.
B. Automatically Collected Information
- Device & Usage Data: IP address, browser type, operating system, and other technical details.
- Cookies & Tracking Technologies: We use cookies and analytics tools to enhance user experience and gather website performance insights.
C. Third-Party Data
We may receive data from third-party services such as authentication providers (Google, social media logins, etc.) when users sign up via external platforms.
3. How We Use Your Information
We use the collected data for:
✔ Providing AI-powered answering services – Processing user queries and delivering accurate responses.
✔ Improving AI performance – Enhancing algorithms and refining model accuracy.
✔ User Support & Communication – Responding to inquiries, feedback, and customer support requests.
✔ Security & Fraud Prevention – Monitoring and preventing unauthorized access or misuse.
✔ Legal Compliance – Adhering to applicable laws and regulations.
We do not use personal data for automated decision-making without human oversight.
4. Data Sharing & Disclosure
We do not sell, trade, or rent user information. However, we may share data in the following cases:
- With Trusted Service Providers: We may use third-party vendors for hosting, analytics, or customer support.
- Legal & Compliance Reasons: If required by law or to protect our rights, we may disclose information to authorities.
- Business Transfers: In case of mergers, acquisitions, or asset sales, user data may be part of the transfer.
All third parties we engage with adhere to strict data protection policies.
5. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
- Enhance website functionality
- Analyze site traffic and improve user experience
- Store user preferences for convenience
You can control cookie settings through your browser. Disabling cookies may impact site functionality.
6. Data Security Measures
We implement advanced security measures to protect user data, including:
✔ Encryption of sensitive data
✔ Regular security audits and monitoring
✔ Access controls and authentication mechanisms
Despite our best efforts, no system is 100% secure. Users should also take precautions when sharing sensitive information online.
7. Your Rights & Choices
Users may have the following rights regarding their data:
- Access & Portability: Request a copy of personal data.
- Correction & Deletion: Edit or delete your information.
- Opt-Out & Restriction: Limit data processing or unsubscribe from communications.
- Withdraw Consent: Revoke permission for data collection at any time.
To exercise these rights, contact us at [email protected].
8. Third-Party Links & Services
Our website may contain links to external websites or services. We are not responsible for their privacy practices. Users should review third-party policies before sharing information.
9. Children’s Privacy
Our services are not intended for users under 13 years old. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or website updates.