1. Introduction
At Pigeon AI Intelligent Answering Inc, we are committed to providing high-quality AI-powered answering services to businesses and individuals. Our AI-driven solutions leverage natural language processing (NLP) and machine learning to deliver accurate, instant, and context-aware responses. This policy outlines our team structure, service standards, and customer expectations.
2. Our Team
Our team consists of AI engineers, data scientists, customer support specialists, and content developers who work together to continuously improve our AI system.
🔹 AI Engineers & Data Scientists – Develop, train, and refine our AI models for better accuracy and efficiency.
🔹 Customer Support Specialists – Assist clients with onboarding, troubleshooting, and optimizing AI usage.
🔹 Content Developers – Ensure AI-generated responses meet high linguistic and contextual accuracy.
🔹 Security & Compliance Team – Maintain data security, protect user privacy, and comply with legal regulations.
Each department collaborates to ensure that Pigeon AI delivers reliable and secure AI-driven answering solutions.
3. Service Policy
3.1 Scope of Services
Pigeon AI provides AI-powered answering solutions that include:
✔ Instant AI-generated responses to user queries
✔ Business and industry-specific AI solutions
✔ API integration for automated customer support
✔ AI-powered chatbots for websites and applications
✔ Continuous AI learning and improvement
3.2 Service Availability
Our services are available 24/7, but system updates, maintenance, or unexpected downtimes may occur. We strive to minimize service interruptions and notify users of planned maintenance in advance.
3.3 Customer Support
We offer multiple support channels:
📧 Email Support: [email protected]
📩 Live Chat: Available on our website during business hours.
⏳ Response Time: We aim to respond to inquiries within 24 hours on business days.
3.4 User Responsibilities
Users are expected to:
✔ Use Pigeon AI responsibly and ethically.
✔ Avoid misuse, illegal activities, or deceptive practices.
✔ Comply with data protection and privacy laws when integrating our services.
✔ Report technical issues or inaccurate responses for continuous AI improvement.
3.5 Data Privacy & Security
- We do not store personal conversations unless users explicitly consent.
- All user interactions are processed with secure encryption and privacy-compliant measures.
- We comply with GDPR, CCPA, and other applicable data protection laws.
For full details, refer to our Privacy Policy.
4. Terms of Service
4.1 Fair Use Policy
To ensure optimal service performance, we implement fair usage limits. Excessive or automated bulk queries may be subject to rate limits.
4.2 AI Limitations & Disclaimer
- Our AI strives for accuracy, but responses may not always be 100% correct.
- Pigeon AI should not be used for legal, medical, or financial decisions without professional verification.
4.3 Service Termination
We reserve the right to suspend or terminate accounts if:
✔ The service is misused for fraud, illegal activities, or unethical behavior.
✔ There are repeated violations of our fair use policy.
✔ Users engage in activities that compromise the integrity of our AI system.
5. Updates to This Policy
Pigeon AI reserves the right to update this policy periodically. Users will be notified of significant changes via email or website announcements.
For inquiries, contact us at:
📧 Email: [email protected]
📍 Website: pigeonaiintelligent.work